Steph Ouellet is an accomplished, bilingual executive leader with over 25 years of extensive experience in transforming organizations through clear vision and strategic approaches. He prioritizes client outcomes and empowers staff while maintaining financial vigilance aligned with organizational goals. His expertise in health information management and health services executive oversight has significantly contributed to operational efficiencies and improved patient care.
Key leadership capabilities include strategic and operations planning, financial and performance management, internal and external communications, governance and board relations, community and stakeholder engagement, and human resources management. His roles have spanned executive leadership in acute care hospitals, family health teams, tertiary hospitals, technology/communications firms, and life insurance companies.
Notable achievements include leading the development and implementation of a novel "Health Village" model, fostering strategic partnerships and alliances with regional healthcare providers and community-based organizations, and overseeing the growth and vision of healthcare services. Additionally, Steph has provided executive oversight of multiple portfolios, including Patient Registration and Health Records, enhancing the integration of health information systems to improve service delivery and patient outcomes.
He holds an MBA from the Ivey Business School at Western University and a Bachelor of Commerce with Honours in Management Information Systems from the University of Ottawa. He is a Certified Health Executive (CHE) by the Canadian College of Health Leaders. Steph has been a pivotal contributor to the national healthcare dialogue. He served as a co-chair of the National Rural and Northern Health Care Conference for three consecutive years, from 2021 to 2023. In 2023, he further expanded his role, engaging as a speaker at the same conference and at the National Healthcare Communications Conference, demonstrating his leadership and expertise in addressing critical healthcare issues.
As a founder and principal consultant at Sailing Stone Solutions, Steph is well-equipped to provide strategic consulting services to drive positive change and deliver exceptional outcomes, leveraging his extensive background in both clinical operations and IT leadership.
For more information about Steph, consult his LinkedIn bio.
Andrea Wilkinson is a certified Health Information Management (HIM) professional with over 25 years of extensive experience in managing health information systems, patient registration, and community supportive services. Her expertise in Electronic Health Record (EHR) implementations, particularly with Cerner systems, has consistently ensured enhanced patient care through sophisticated technology and data management.
With solid educational credentials in clinical informatics and health information management from McMaster University and the University of Waterloo, and a certification from the Canadian College of Health Information Management (CHIMA), Andrea has held pivotal roles across numerous hospitals. She has managed health information workflows, effectively led the OneChart system's Phase I rollout, and prepared for Phase II, aligning technology with clinical needs to support strategic growth and exceptional patient outcomes.
Her experience also includes overseeing comprehensive privacy policies and ensuring compliance with healthcare legislation in her role as a Chief Privacy Officer. Her career is distinguished by her ability to manage operational budgets, engage in strategic planning, and comply with ministry guidelines. Andrea's proficiency in various Cerner modules has enabled her to tailor solutions that enhance operational efficiency across departments.
Andrea is highly engaged in professional development and leadership courses, enhancing her skills in emotional intelligence, patient safety, and change management. Actively involved in committees related to Emergency Preparedness and Medical Records, she continues to advance healthcare standards and practices.
With her comprehensive experience and a commitment to healthcare excellence, Andrea Wilkinson stands as a guiding force in health information management, driving advancements and optimizing patient care through her leadership and technological acumen.
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